Shoretel Hosted Voice Feature List


Call Management Features
  •  Direct Dial Extensions
  •  Call Forwarding
  •  Call Hold / Resume
  •  Call Pickup
  •  Call Waiting
  •  Call Transfer
  •  Do Not Disturb
  •  Multiple Lines
  •  Mute
  •  Caller ID
  •  Call Waiting ID/li>
  •  Call Origination ID
  •  Call Park
  •  Phone Login / Logout
  •  Hands Free / Speakerphone
  •  Headset Port
  •  Ethernet Port
  •  Inbound Call Recording
  •  Outbound Call Recording

Directories
  •  Missed Calls
  •  Incoming Calls
  •  Outgoing Calls
  •  Personal Directory
  •  Company Directory

Multi-Ring
  •  Simultaneous call routing
  •  First destination answer
  •  Auto cancel other destinations
Auto Attendant
  •  Custom greeting
  •  Transfer to extension
  •  Transfer to department
  •  Transfer to group
  •  Transfer to operator
  •  Night mode
  •  Customisable prompts
  •  General mailbox

Unified Messaging
  •  Click to Dial from MS Outlook
  •  Voicemail to email inbox
  •  Soft Phone Client
  •  Custom application integration

Conference Calling
  •  Conference on demand
  •  Dial in to bridge
  •  Dial our to add new participants
  •  Manage conference via web
  •  Manage conference via phone

Web Administration
  •  Reception
  •  Call usage
  •  Charge monitoring
  •  Call accounting
  •  Call logging
  •  Atomic clock syncing
Voice Mail
  •  Message retrieval via phone
  •  Message retrieval via web
  •  Message retrival via email
  •  Message waiting indication
  •  Multiple greetin options
  •  Forward messages
  •  Reply to caller
  •  Transfer to operator

Intercom / Paging
  •  Point-to-point two way
  •  One to many one-way
  •  Communications without phone ringing
  •  Communications without phone alerting

Web Browser Access
  •  Retrieve voice mail
  •  View call logs
  •  Third party call control
  •  Dial Pad
  •  Manage call forwarding
  •  Manage multi-ring
  •  Manage personal settings

Custom Application Development

Use Voice XML to create custom applications


Contact JurisIT now and move your phone system to the cloud.